1. Introduction

This Privacy Policy describes how Disacraft (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://disacraft.store.

We are committed to protecting your privacy and handling your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and relevant U.S. privacy regulations.

2. Company Information

Business Name: Disacraft
Website: https://disacraft.store
Address: Yalı Mah. 116 sk, Aliağa / İzmir / Turkey 35800
Phone: +90 551 535 3135
Email: info@disacraft.com

3. Information We Collect

a. Information You Provide

When you place an order or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details

Payment details are processed securely by third-party providers and are not stored by us.

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on site
  • Referral source

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services.

This may include tools such as:

  • Google Analytics
  • Meta (Facebook) Pixel

You can disable cookies through your browser settings.

4. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate order updates
  • Improve website performance and user experience
  • Send marketing communications (only if you opt-in)
  • Prevent fraud and ensure security

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate interests (analytics, fraud prevention)
  • Consent (marketing communications)

6. Payment Security

All payments are processed through secure third-party providers such as iyzico.

  • We do not store credit card information
  • Transactions are encrypted via SSL (Secure Socket Layer)
  • Payment data is handled directly by the payment provider

7. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors (iyzico)
  • Shipping providers (FedEx, Other carriers)
  • Analytics and advertising partners (Google, Meta)
  • Service providers (hosting, email systems)
  • Legal authorities when required by law

8. International Data Transfers

Your information may be transferred and processed outside your country of residence, including Turkey.

We ensure appropriate safeguards are in place in accordance with GDPR requirements.

9. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at info@disacraft.com.

10. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

11. Marketing Communications

We may send promotional emails regarding new products or offers.

You can opt out at any time by:

  • Clicking the “unsubscribe” link in emails
  • Contacting us directly

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

13. Security Measures

We implement appropriate technical and organizational security measures, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Restricted data access

14. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

16. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@disacraft.com
Phone: +90 551 535 3135
Address: Yalı Mah. 116 sk, Aliağa / İzmir / Turkey 35800